Every winter, we get calls from homeowners who’ve noticed water stains on their ceilings, icicles hanging from their eaves that have turned into something more alarming, or paint bubbling on interior walls near the roofline. In most cases, the culprit is an ice dam — and in most cases, the ice dam itself is only…

Before you hire a roofing contractor in Connecticut or the Hudson Valley, make sure you get straight answers to these five questions. What to ask, what to watch for, and why it matters.